Where possible and appropriate, we will courtesy file insurance claims but credit card/papal payment is required when appointments are scheduled. If cancelled in at least 24 hours prior to the appointment, no charges will be incurred, but missed appointments or late cancellations may incur charges up to the full amount for the session.
Because we are a multinational service, our rates vary to match reasonable fees that each professional would charge for the jurisdiction in which the professional you see practices. Since MentalVerdue is an entirely web-based service, the rates are typically lower than that you would pay if you visited a clinician in an office at a specific geographic location. Please contact your clinician directly or contact us at firstname.lastname@example.org for answers about your specific fees.
Depending on your current health insurance provider or employee benefits plan, it is possible that services are covered in full or in part. Please contact your insurance provider to verify how your plan compensates you for psychotherapy services.
We would recommend asking these questions to your insurance provider to help determine your benefits:
- Does my health insurance plan include mental health care benefits?
- Do I have a deductible? If so, what is it and have I met it yet?
- Is there a copay and if so how much?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session.
Any Other Questions
Please contact us at email@example.com for answers to any additional questions you may have. We look forward to hearing from you!